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Accessibility in Melbourne

Welcome! We want to help you access and enjoy everything our city offers.

Two people in wheelchairs, in among a crowd of other pedestrians, proceed down Swanston Street in Melbourne.

On this page

Accessibility in Melbourne

Explore

Services for people with a disability

We provide services to people with a disability and their carers. 

Moving around Melbourne

Get around Melbourne easily no matter what you are doing: working, living, dining, shopping.

Accessing recreation, entertainment and cultural venues

Melbourne’s sports, venues, events, shows, gardens and exhibitions are for everyone. Our city is full of accessible and inclusive experiences.

Accessible accommodation

Many hotels in Melbourne offer wheelchair-accessible rooms. You need to book before you arrive, to make sure the rooms are available.

Supporting people with hidden disabilities

To make our city more inclusive for everyone, we're part of the Hidden Disabilities Sunflower Program.

NDIS

The National Disability Insurance Scheme (NDIS) is the new way of providing support for people with a disability, their families and carers in Australia. 

Incontinence product disposal bins

According to the Continence Foundation of Australia, at least 1.34 million Australian boys and men are living with incontinence daily.

Getting around the city

We know there’s always a lot happening around the city. Whether it’s major construction works or events, disruptions can impact how you get from A to B. To make your journey as easy as possible, we’ve compiled a list of what’s happening across the central city and our neighbourhoods.

Use our interactive access map

These maps were designed to help make your trip around the city easy, enjoyable and accessible. Click the link to view our interactive map or download the CBD Mobility Map below.

View larger map

Please note: Disability parking locations shown on this map are currently subject to upgrade works with reference to the Parking and Kerbside Management Plan.

Accessibility in Melbourne

Transport and travel

Getting around Melbourne

Accessing public transport

Are you using a mobility aid? Do you need priority seating? Need to find out more about using trains, trams and buses with a vision or hearing impairment? There are a lot of services to help you use our trains, trams and buses.

Accessing taxis and ridesharing services

Several taxi companies operate in and around Melbourne providing accessible taxis on request.

Parking for people with disability

Find parking spaces and permits for people with disability.
Accessibility in Melbourne

Additional resources

Disability Advisory Committee

The Disability Advisory Committee (DAC) provides advice to the City of Melbourne on access to inclusion.

Inclusive Melbourne Strategy

Realising our vision of a truly inclusive Melbourne.

Make your business accessible

Make your business more accessible for everybody.

More information

Travellers Aid Mobility equipment hire National Relay Service Lonely Planet's Accessible Melbourne Guide
Inclusion and support services

our acknowledgement

  • Torres Strait Islander Flag
  • Aboriginal People Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. 

 

We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.