The City of Melbourne does not provide clinical mental health related services; however many supports are available within the municipality. The service directory and General Practitioner (GP) information below provide information on available services and next steps.
Local services directory and online support
The North-Western Melbourne Primary Health Network (NWPHN) supports Melbourne's northern, western and inner-city communities access mental health services. Their website includes a directory of mental health services for everyone External link, as well as services specific to:
- Families
- Young people
- Men
- LGBTIQA+ people
- Aboriginal and Torres Strait Islander people
- Culturally and linguistically diverse (CALD) communities
- Asylum Seekers and Refugees
This resource has been developed with everyone in mind who may need mental health support. Often, the listed services are free and available 24/7. They can be accessed online, through email or over the phone.
Talking to a General Practitioner (GP)
Your GP is often a good place to start to discuss your current circumstances and experience of your mental health. GP's can refer you to a mental health practitioner or other clinical services near you, such as a psychologist. Your GP can also create a Mental Health Treatment Plan for access to Medicare-subsidised services.
In some cases, your GP appointment can be bulk-billed. This means you will not have to pay for your visit to see them. The find a health service tool External link on the healthdirect website can be used to search for your nearest bulk- billing GP service.
Additional support and resources
Urgent support
If you need urgent support for yourself or someone else, the following services can assist you:
In case of a health emergency call 000 External link
Lifeline: 13 11 14
Suicide call back service: 1300 659 467
DirectLine: 1800 888 236 (for 24/7 confidential alcohol and other drugs counselling and referral)
Mensline: 1300 789 978
Psychiatric triage: 1300 874 243
