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Policies and protocols

City of Melbourne's policies and protocols guide the governance, management and integrity of its actions.

Title Summary
Acts and local laws

City of Melbourne exercises its powers and functions according to numerous acts of legislation and local laws which relate to building works, liquor licensing, noise levels and other issues affecting the municipality.

Allowances and expenses

City of Melbourne pays councillors an annual allowance set by the Victorian Government. We also reimburse councillors for expenses incurred while carrying out their roles.

Asset Plan 2025-35 (inclusive of Strategic Asset Management Policy)

Our Asset Plan outlines how our roads, parks, libraries, lighting and other Council-owned infrastructure support Council Plan delivery, meet community needs and adapt for Melbourne’s future.

Chief Executive Officer Employment and Remuneration Policy

This policy outlines the recruitment and appointment process for the CEO.

Civic Recognition Policy

The City of Melbourne is committed to celebrating and promoting civic pride within the municipal community.

Code of Conduct and Protocol

Read the Model Councillor Code of Conduct, Internal Resolution Procedure, Councillor Protocol, Councillor and Staff Interaction Protocol, and the Employee Code of Conduct.

Community Engagement Policy

Outlining the city's commitment and approach to community engagement practice.

Complaint Resolution Policy

We value your feedback. If your experience with us didn’t meet your expectations, please take the time to let us know.

Councillor Gift Policy

This policy provides guidance to councillors on the types of gifts, benefits and hospitality that can be accepted or those that must be declined.

Councillor Professional Development Policy

The purpose of the policy is to ensure all councillors of Melbourne City Council are provided with appropriate, consistent, and equitable opportunities for ongoing professional development to support them in fulfilling their roles and responsibilities effectively and in accordance with legislative requirements.

our acknowledgement

  • Torres Strait Islander Flag
  • Aboriginal People Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. 

 

We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.