The Victorian Government has introduced an Accessible Parking Permit Scheme External link and online administration system, Accessible Parking Permits External link to better align with the Australian Disability Parking Permit Scheme External link. You can apply for a new parking permit or renew your permit online via this system:
Victorian Government - Accessible Parking Permits External link
From 1 July 2021, all new applications must be submitted via this online application system.
If you currently hold a Disability Parking Permit (DPP), this remains valid until its expiry date. You are not required to do anything until it’s time to renew your existing permit. There is no fee for this permit.
Accessible Parking Permits are available through the Victorian Government scheme for:
City Access Parking Permits are available for existing Disability or Accessibility Parking Permit holders who need extra parking time to regularly attend work, study or specialist medical appointments within the City of Melbourne.
See below for information on eligibility, how to apply and how to use a permit for individual, organisational and City Access Permit applicants.
There are three new permit types under the Accessible Parking Permit Scheme, with varying parking concessions based on the applicant’s need for assistance. They are
The different permit types, eligibility requirements and Condition of Issue and Use are explained in detail at Transport Victoria - Accessible Parking Permits External link.
The decision to issue a permit, as well as the permit type, is based on a doctor’s assessment.
Any unsuccessful applications will be reassessed if the applicant has sought a second opinion from another medical practitioner.
A driver or passenger may be eligible for a temporary permit if they have a significant ambulatory disability that is not permanent, but is not likely to improve within six months.
Apply online - Accessible Parking Permits External link
Permits are not automatically renewed. A new application (including a medical check performed by a GP or OT) must be completed before a new permit will be issued.
A permit does not allow you to:
An ADP permit holder may park a vehicle in a parking bay reserved for people with disability for the specified time limit only. This means an ADP permit holder must not park continuously in a parking area for people with disability for longer than the period indicated on the sign.
An ADP permit holder may also park a vehicle in any regular parking bay or area (to which a green permissive parking sign applies) for double the period indicated on the sign.
When electing to park for double the time shown on a permissive parking sign in the City of Melbourne, ADP permit holders are:
For parking payment requirements in other municipalities, the City of Melbourne recommends permit holders check parking fees and requirements with the relevant council.
A DT permit holder may park a vehicle in any regular parking bay or area (to which a green permissive parking sign applies) for double the period indicated on the sign.
When electing to park for double the time shown on a permissive parking sign in the City of Melbourne, DT permit holders are required to pay the initial parking fee. For example in a 1P (one hour) meter or ticket parking area, DT permit holders may park continuously for two hours, provided payment is made for the first hour.
A DT permit does not allow the permit holder to park in an area reserved only for people with disability. These parking areas are designated for category one permit holders only.
For parking payment requirements in other municipalities, the City of Melbourne recommends permit holders check parking fees and requirements with the relevant council.
Organisations based within the City of Melbourne that transport people with a disability may apply for an Australian Disability Permit (ADP) Organisation Permit for people with disability.
To be eligible, the organisation must be recognised by City of Melbourne as providing a transport service for people with significant mobility, or cognitive, behavioural or neurological impairments.
The full eligibility requirements and permit conditions of issue and use are outlined in detail on the Transport Victoria - Accessible Parking Permits website External link.
You will need to provide your mobile phone number to apply or renew a permit.
Permits are not automatically renewed. A new application must be completed before a new permit will be issued.
The permit must only be displayed when transporting people with significant mobility or cognitive, behavioural or neurological impairment.
An ADP organisation permit holder may park a vehicle in a parking bay reserved for people with disability for the specified time limit only. This means an ADP permit holder must not park continuously in a parking area for people with disabilities for longer than the period indicated on the sign.
An ADP organisation permit holder may also park a vehicle in any regular parking bay or area (to which a green permissive parking sign applies) for double the period indicated on the sign.
For parking payment requirements in other municipalities, the City of Melbourne recommends permit holders check parking fees and requirements with the relevant council.
Requests to replace your existing Australian Disability Parking or Double Time permits must be made via the Accessible Parking Permits website External link.
You will need to provide your mobile phone number when requesting your replacement permit.
When collecting the replacement permit, you'll need to provide photo identification such as a driver’s licence, passport or Proof of Age Card.
A City Access Permit provides extra parking time for holders of a valid Australian Disability Parking permit for People with Disabilities to regularly attend work, study or specialist medical appointments in the City of Melbourne.
To be eligible for a City Access Permit, applicants must hold a valid Disability Parking Permit issued in their name.
Applicants must also provide a letter on company letterhead confirming their regular attendance at work, study or specialist medical appointments in the City of Melbourne.
Applications for a City Access Permit must be made online. The application process takes approximately 15 minutes.
To apply and manage your application, you'll need to log in with your registered customer account. Learn more about how to register and log in.
Before you apply, you'll need to review the conditions of issue and use, and prepare your required documents.
You must provide the following
All supporting documents must be current and issued within the last three months of receipt. Supporting documents must be signed by an authorised person.
Once the application is submitted, allow up to 15 business days for our team to assess your application.
We’ll notify you of the outcome via email. If your application is approved, we’ll post your permit.
The City Access Permit is valid for 12 months from the date of issue and is intended for people who regularly attend the city for work, study, or medical treatment during that period.
Provided it is valid and correctly displayed, the City Access Permit allows the permit holder to park in any regular parking bay or area (to which a green permissive parking sign applies) for the whole day.
The City Access Permit must be displayed in conjunction with an Australian Disability Parking (ADP) or Double Time (DT) permit at all times. Both permits must be securely displayed so all details remain clearly visible through the passenger side of the front windscreen throughout the duration of parking.
Parking is not permitted in restricted locations (indicated by red signs) such as clearways, loading zones, no stopping, taxi only areas, bus zones and residential permit zones.
When selecting parking, permit holders must ensure a sign for a restricted parking area will not apply for any part of their intended stay. Any time allowed by a permit stops when a red sign starts.
Failure to adhere to the City Access Permit’s conditions of issue and use, regardless of entitlement to the permit, may result in the permit holder incurring a parking infringement notice.
If your permit issued before 31 March 2025 is lost, stolen, damaged or you’ve changed your vehicle registration, the permit holder may request a replacement permit in writing to us at cityaccess@melbourne.vic.gov.au.
You’ll need to outline the reason/s for replacement and submit the required documents:
If a permit issued after 31 March 2025 is lost, stolen, damaged or there is a change of vehicle registration, the permit holder may request a replacement permit in writing via City of Melbourne Services External link.
Lost and stolen permits
Damaged or unusable permits or change of vehicle registration number
In cases where a permit is damaged/rendered unusable or change of vehicle registration, you must return the permit to be replaced via post and submit a replacement request through City of Melbourne Services External link.
Post it to:
City of Melbourne Permits Team
PO Box 488
Melbourne VIC 3001
If the permit to be replaced is not received, you will need to submit a new application.
The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present.
We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.
We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future.
