The scheme also connects anyone with disability to services in their community.
The NDIS External link now supports over 500,000 Australians with disability to access the services and supports they need.
There are many ways you can get more information about the NDIS:
- contact the National Disability Insurance Agency (NDIA) External link directly
- look at NDIS booklets and fact sheets External link
- sign up to the NDIS newsletters External link to receive current information and updates
- for more information or to find out if you may be eligible use the eligibility checklist on the NDIS website External link or call 1800 800 110.
- contact Carers Victoria free NDIS Advisory Service on 1800 242 636.
The NDIS may be available to support people who are an Australian citizen, permanent resident or hold a Protected Special Category Visa, are under the age of 65 and who have a permanent and significant disability.
For more information or to find out if you may be eligible visit the NDIS website External link or call 1800 800 110.
If you are not currently receiving any disability supports, but wish to join the scheme, contact the NDIA External link and ask to complete an Access Request Form.
Once you have registered, the NDIA will work with you to develop a plan External link which focuses on your goals and supports required to achieve these goals. Some plans might be developed over the phone but anyone can request a face to face planning session.
There are a number of resources you can access if you are not satisfied with the NDIA processes.
- You can request an internal review External link of the decision
- If you need help or advice about appealing a decision, you can contact an advocate for free assistance External link.
- If you would like to make a complaint about the NDIA you can speak to the Commonwealth Ombudsman External link on 1300 362 072.
- If you have a complaint to make about your disability service provider, you can speak to the NDIS Quality and Safeguards Commission External link on 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
- If you have a complaint about your community mental health provider, you can contact the Mental Health Complaints Commissioner External link on 1800 246 054.
- If English is your or your carer's second language, you can get help from the Translating and Interpreting Service (TIS) External link.
