Sometimes it can be hard to know where to start when you need to access services - especially when everything is online.
Sessions cover topics such as getting started with myGov, understanding income and concession supports, retirement and ageing services, family and carer supports, and where to go for next steps.
Sessions are open to everyone and are designed to help you understand what’s available and how to access it.
The sessions are held across various City of Melbourne Libraries and Healthy Ageing Facilities.
If you have access needs or require an interpreter, please contact the library on 9658 9504 or email literacyandlearning@melbourne.vic.gov.au.
Each session requires a separate booking.
Older people, retirement and help at home
Bookings open Thursday 19 February at 8am.
myGov overview and getting set-up: creating a myGov account and linking services
Thursday 5 March, 10.30am to 11.30am - Kensington Neighbourhood Centre
Preparing for retirement: age pension basics, transitioning from work, and eligibility
Thursday 12 March, 10.30am to 11.30am - City Library
My Aged Care with the Department of Health Ageing Disability, along with Financial Information Services from Services Australia
Tuesday 17 March, 10.30am to 11.30am - East Melbourne Library
Supplements and concession cards: rent assistance, energy supplement, health care and pensioner cards
Thursday 26 March, 10.30am to 11.30am - North Melbourne Library
My Aged Care with the Department of Health Ageing Disability, along with Financial Information Services from Services Australia
Thursday 9 April, 10.30am to 11.30am - Kathleen Syme Library
Work, study and digital access
Booking times to be confirmed.
myGov overview and getting set-up: creating a myGov account and linking services
Thursday 30 April - Kathleen Syme Library
Youth and student supports: Youth Allowance (students), Austudy, ABSTUDY
Thursday 7 May - narrm ngarrgu Library
Job seekers and employment transitions: JobSeeker and Youth Allowance (job seekers), people in employment transition
Thursday 14 May - Library at The Dock
Supplements and concession cards: rent assistance, energy supplement, health care and pensioner cards
Thursday 4 June - Jean McKendry Neighbourhood Centre