The guide supports businesses in transforming their accommodation into spaces that are welcoming and accessible to everyone, regardless of ability. It provides practical, step-by-step guidance to help businesses assess, improve, and maintain accessibility across key areas, including physical access, communication, sensory needs, and more.
By using the checklist and accompanying solutions guide, accommodation providers can take meaningful steps toward enhancing accessibility, improving the guest experience, and contributing to Melbourne’s reputation as an inclusive and accessible city for all.
About this guide
The guide is divided into two key components designed to support you in making meaningful improvements to accessibility:
A step-by-step tool that helps you assess, improve, and maintain accessibility within your spaces and services.
The checklist covers various aspects such as physical access, sensory considerations, and communication.
By using this checklist, you can identify strengths, areas for improvement, and track progress towards achieving your accessibility goals.
A companion resource that provides actionable solutions for areas identified in the checklist.
For items marked with an asterisk, the Solutions Guide offers practical tips, expert insights, and best practices to help you enhance accessibility.
Simply use the identifying number next to the asterisk to find the corresponding solution.
